Empowering our team to produce quality and consistent review
We often find that businesses fall into the trap of merely trying to improve existing processes. Instead, PLUSnxt focuses on reimagining the customer experience, which often exposes opportunities to simplify, prioritize and streamline strategies and processes that unlock massive value. With Managed Review, we put customer experience and outcomes at the heart of our next-generation operating workflows. When we focus on the right team, with the right training, and leverage the best technology to deliver quality work – this is Managed Review done right.
By utilizing technology, specifically Active Learning, our specialized review attorneys take a streamlined approach with advanced analytics, further culling the data and identifying patterns and trends with the help of TAR and CAL. With integrated analytic workflows, our team makes the best use of both computer learning and human learning, combining them to deliver the most efficient and accurate review.