Last updated: February 2023
Please read this Privacy Statement carefully to understand our policies and practices regarding your information and how we will treat it. If you have any questions, comments, or concerns regarding this Privacy Statement and/or our data practices, please contact us as set forth in Section 11 below.
PLUS provides this Privacy Statement to inform you of our privacy practices and the choices you can make about the way your information is collected online and how that information is used. We are committed to protecting the privacy of our customers and others who visit our websites. Our site may also be referenced on or accessible through links contained on other sites, including sites of third-party e-procurement networks. However, we have not investigated, and are not responsible for, the privacy practices or content of those sites. Their policies and protections may be different than those offered by PLUS. We encourage you to investigate and review the privacy practices of those sites prior to use. This Privacy Statement and the policies described below are subject to change from time to time. We encourage you to review this Privacy Statement periodically to confirm our current site policies. This statement discloses our information gathering and dissemination practices and explains how we use and protect personal identifiable information (PII) that we receive from our site.
BY VISITING OR USING PLUS’s SERVICES (OR ANY PART THEREOF), INCLUDING, BUT NOT LIMITED TO, COMMUNICATIONS IN CONNECTION WITH OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY NOTICE AND AGREE TO PLUS’S COLLECTION AND USE OF YOUR PERSONAL INFORMATION AS DESCRIBED HEREIN.
PLUS reserves the right to revise and update this Privacy Statement at any time. Except for material changes as described below in this Section, all updates and modifications to these policies will be effective from the day they are posted on PLUS’s website at www.plusnxt.com. If we make any material changes to this Privacy Statement, we will provide reasonable prior notice of these changes by posting a prominent notice of changes on the Site, and if we have an email address on file for you, send a notification to such email address. Material changes to this Privacy Statement will become effective on the date set forth in the notice. It is your responsibility to regularly visit and review this Privacy Statement. If you do not agree to any updates or modifications to the Privacy Statement, do not visit PLUS’s websites or purchase services through the sites. Your continued use of, including, but not limited to, the purchase of any products, services, and/or consultations after the applicable effective date of the revised Privacy Statement signifies to us that you acknowledge and agree to be bound by the revised Privacy Statement.
Your personal data is processed by PLUS as the controller and by PLUS’s employees or contracted agents under PLUS’s direction and control. To learn more about personal data management or if you have any other questions, please follow the details in Section 10 of this Privacy Statement: “How to Contact Us.”
Information We Collect and Process:
We may collect your “Personal Information.” “Personal Information” is information that identifies you or your household and may include “sensitive personal information” as described below in this Privacy Statement. It could include, for example; your name, social security number, email address, records of mn products purchased, internet browsing history, geolocation data, and fingerprints. It does not include data from which an individual's identity has been definitively removed along with any identifiers connected to such individual (also known as anonymous or anonymized data).
How and what Personal Information we collect in connection with the use of PLUS’s websites depends on how and why you use them. For instance, the information that you provide when you visit and/or browse the Site or sign up for our marketing communications is more limited than the information you provide when you seek our services or consultations or contract with us for such services or consultations.
How PLUS uses your Personal Information:
Generally, PLUS collects, processes, and/or receives Personal Information for the following purposes:
Legal Basis for Processing Information:
PLUS processes your Personal Information based on the following legal bases:
(a) Information Provided Directly to PLUS
PLUS collects the following types of information directly from you. Be advised that we may ask you to update your information from time to time in order to keep it accurate.
(1) Account and Contact Information
If you sign up and register an account for PLUS services, we will collect contact information such as:
(2) Payment and Transaction Information
In certain circumstances, we may collect certain payment information, such as your credit card, and bank account information, when we transact with you for our services, or if you are a vendor or service provider, your taxpayer identification information (e.g., your employer identification number or social security number).
(3) Other Information You May Provide to Us
In addition to the above scenarios, there may be certain features of PLUS’s services that allow you to provide additional information to us directly, which may include:
How Do We Protect the Security of Your Information?
Note that we do not directly collect or store any payment and/or billing information. If you enter credit card payment information (for example, American Express, MasterCard, or Visa information) to purchase PLUS services or products, that information is encrypted and protected with industry-standard encryption software. PLUS currently uses Secure Socket Layer technology (SSL) to protect such information and ensure that credit card transactions are secure.
We protect our databases with various physical, technical, and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. All information transmitted through PLUSnxt.com is stored on our secure server. We use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an "https" prefix, indicating that the SSL technology is operating when using certain portions of our website.
(a) Information Provided Directly to PLUS
In some instances, we may process and/or receive personal information from third parties or third-party sources, such as:
Please note that we do not control or operate the Social Media Platforms or the use of your information by the providers of the Social Media Platforms and/or other users of the Social Media Platforms. You should review the privacy notices for any Social Media Platforms you use to understand how they collect, use, share, and protect your information.
(b) Usage Information; Cookies & Targeted Advertising
(1) Usage Information, Cookies, and Similar Technologies
When you visit our site, we collect anonymous system information about your computer, such as your IP address. Like many other websites, we, or our authorized third-party service providers, automatically collect technical and/or analytics information about how you use and/or interact with our Website (“Usage Information.”)
Usage Information may include (but is not necessarily limited to) identifiers, commercial information, and internet activity information such as IP address (or proxy server), mobile device number, device and application information, identification numbers and features, your approximate location (as determined through your IP address), browser type, plug-ins, integrations, Internet service provider or mobile carrier, the pages and files viewed, website and webpage interactions including searches and other actions you take, websites, apps and/or ads that referred you to the website, advertising and language preferences, operating system type and version, system configuration information, date and time stamps associated with your usage, and frequency of visits to the websites, and details of which of our services or products you are using.
If consent for the use of such cookies and/or automated technologies is required by applicable laws or regulations in your location, then such cookies and/or automated technologies are only used by PLUS in this way if we have obtained such consent.
2) Information Sharing and Targeted Advertising
We do not rent, sell, or exchange your names to third-party companies for their marketing purposes. We do provide your information to reputable organizations that help us to fulfill our customer transactions with you. For example, we use companies to verify and process credit card transactions, deliver packages, schedule and perform product installations, and administer service programs. We may share information with others who help us analyze sales data, maintain our records, and provide other services for PLUS, including professional service providers, such as auditors, lawyers, consultants, accountants, and insurers. We may also share your information with companies that act on our behalf and at our direction to notify you of additional PLUS products and services. These companies may also conduct customer satisfaction surveys and manage other customer services and benefits for us. These third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.
Information we collect about you, or your computer is used exclusively by PLUS to enhance and improve your visits to our site, or to provide you with requested information, products, or services. For example, when a customer submits credit card information to PLUS in order to place an online order, such personal information is used only for payment and shipping purposes. We may similarly share data with our affiliates and contractors in order to help us analyze such information, assess usage trends, improve site layout or design, or maintain or upgrade our software and web capabilities. However, no personal information is distributed to third parties for direct marketing or solicitation purposes.
3) How to Manage Cookie Preferences
Where required by applicable law, we will obtain your consent prior to setting cookies (except for strictly necessary cookies).
PLUS is committed to the preservation of online privacy for all of its visitors, including children. We do not knowingly collect information about children or sell products to children. In accordance with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. Therefore, we ask that you do not provide us with any personal information about any person under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to access, and to assist you in using any or all PLUS web properties.
PLUS does not require you to provide any personal sensitive data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health and genetics, or biometric data to use PLUS’s services.
We do not seek to collect or otherwise process sensitive personal data but where we do so, it is on the following basis:
If PLUS or substantially all of its assets are targeted for merger or acquisition, customer information may be disclosed on a confidential basis as part of the due diligence or investigative efforts of the potential third-party acquirer or merger target or partner. In the event of any actual acquisition or merger, such information would be transferred as part of the transaction to the acquirer or in the merger.
This section applies only to California consumers. It describes how we collect, use, and share California consumers’ personal information in our role as a business, and the rights applicable to California residents. The California Consumer Privacy Act (“CCPA”) requires businesses to disclose whether they sell personal information. PLUS is a business, and it does not sell your personal information. As described above in this Privacy Statement, we may share personal information with third parties if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to the retention, use, and disclosure of such personal information. If you are unable to access this Privacy Statement due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format that you can access.
For purposes of this section "personal information" has the meaning given in the CCPA.
How we collect, use, and share your personal information:
We may have collected the following statutory categories of personal information in the past twelve (12) months:
The business purposes for which we collect this information are described in Section 3 of this Privacy Statement. The categories of third parties to whom we disclose this information for business purposes are described in Section 3 of this Privacy Statement.
Your California rights:
Right to access your personal information
You have the right to access the personal information that we hold about you in many circumstances, by making a request. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you free of charge.
Right to deletion
You have the right to have personal information deleted. The right is not absolute and only applies in certain circumstances. If you would like to exercise this right, please contact us as set out in Section 10 below.
Right to non-discrimination
The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights.
How to Exercise Your California Rights
You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your personal information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent's identity to protect your personal information.
To contact us to exercise your rights, please see Section 11 below.
We may transfer your personal data outside of the country in which it was collected and where the level of protection of personal data may be different than in your country. Personal data may be transferred to the United States of America, Switzerland, the United Kingdom, and countries in the European Economic Area (“EEA”). If you are in the UK or the EU, we ensure your legal rights and protections accompany any transfer of your personal data outside the UK/European Economic Area (EEA) through the use of "standard contractual clauses," which provide the same protection as in the UK/EEA.
While the EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework were invalidated in July 2020, we remain committed to Privacy Shield requirements and have established alternative lawful transfer mechanisms. These measures position us to adhere to any potential new Privacy Shield framework in the future.
We limit the disclosure of personal data to employees and partners with a specific business purpose, complying with legal and regulatory requirements. In cases of lawful requests related to national security or law enforcement, we may disclose personal data using European Commission Standard Contractual Clauses (ECSCC).
When transferring your data, we rely on European Union Standard Clauses and relevant amendments to incorporate compliance with English and Swiss law. You can request a copy of our Standard Contractual Clauses by contacting us as indicated in Section 11 below.
As of June 2021, the European Commission has deemed the United Kingdom, Andorra, Argentina, Canada (only commercial organizations), Faroe Islands, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland, Uruguay, Japan, and South Korea adequate in data protection. Therefore, we transfer personal data from the EU, Switzerland, or EEA member states to Canada or the UK based on this Adequacy Decision. We ensure compliance with data protection laws, relying on EU Commission adequacy decisions, contractual protections, or approved derogations, such as your explicit consent.
Personal information handled under this policy aligns with the EU-US Privacy Framework. We commit to addressing complaints related to personal data collection or use under this framework. EU and Swiss individuals with inquiries or complaints regarding our EU-US Data Privacy Framework compliance or requests for more information about international data transfers and safeguards we employ should contact us via Section 11 below.
PLUS may send you promotional emails about products, services, or contests that we hope will be of interest. You can choose to discontinue receiving such promotional emails. Each promotional email we send contains a link allowing you to discontinue future emails from us. You may also send your request to unsubscribe at any time to PLUSinfo@PLUSnxt.com indicating the email address you wish to unsubscribe. Or you may call or write us as provided in this Privacy Statement in the section below entitled “Who should I contact for more information?” Please allow a reasonable period of time in order to satisfy your request, as some promotions may already be in process.
To opt out of receiving communications you have requested (such as email newsletters, promotions, product updates, etc.), use any of the following method:
If you have any questions about this Privacy Statement, the practices of this site, or your interactions with this site, please feel free to contact us at PLUSinfo@plusnxt.com , or call us at 213-349-4440. You may also contact us to check the accuracy of any personally identifiable information or request that such information be updated or deleted. Contact us at the following address or telephone number:
PLUSnxt LLC Corporate Headquarters
Address: 11726 San Vicente Blvd. Suite 203, Los Angeles, CA 90049